Role & Contributions
2024 - 2026
ZoCo Products was an e-commerce-focused role where I worked across digital operations, website development, marketing and visual content, supporting the customer experience from product presentation through to campaigns and customer communication.
E-COMMERCE & DIGITAL EXPERIENCE
Shopify website development and redesign, customer journeys, product presentation, content, apps and ongoing site improvements.
MARKETPLACES & OPERATIONS
Shopify and Amazon product operations, including product catalogues, variants, bulk uploads, flat files and marketplace content.
MARKETING & CUSTOMER ENGAGEMENT
Klaviyo campaigns, segmentation, automations and promotions, alongside customer outreach, feedback gathering and B2B support.
CONTENT & OPTIMISATION
Photography, video, copy, landing pages and campaign assets, supported by competitor research, customer insights, analytics and A/B testing.
My hats
DESIGNER
Assistant
marketing manager
E-COMMERCE OPERATIONS LEAD
Content Producer
